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  • Category:
  • Shopping

We offer a wide range of car tyres, including options for sedans, SUVs, 4x4s, and performance vehicles. Our inventory covers various brands, sizes, and budgets to suit your needs.

  • Category:
  • Shopping

You can use our tyre search tool by entering your vehicle's make, model, and year, or the specific tyre size. This information is usually found on the sidewall of your current tyres.

Follow our guide here to get more information on sizing.

  • Category:
  • Shopping

Old tyres will be taken away by your professional tyre installer.
The stewardship fee included in your purchase price will cover this cost. 

For more information, see: https://environment.govt.nz/acts-and-regulations/regulations/regulations-supporting-tyre-product-stewardship/

  • Category:
  • Shopping

Yes, we stock accessories such as tyre care products, wheel covers, and tyre inflators to keep your tyres in top condition.

  • Category:
  • Shipping

Yes! During product selection, you can choose to have your tyres delivered directly to an installer near you for a hassle-free experience.

For more information on Delivery and Installation, see our guide here.

  • Category:
  • Shipping

Delivery typically takes1–3 business days, depending on your location. Rural areas may take slightly longer.

  • Category:
  • Installation

We have partnered with trusted local installers across New Zealand. You can select one from our recommended list based on location and ratings.

See our Delivery and Installation guide here.

  • Category:
  • Installation

While we don’t install tyres ourselves, we can deliver them to one of our certified partner installers, who will handle the fitting and balancing for you. Installation fees are paid directly to the installer.

See our Delivery and Installation guide here.

  • Category:
  • Payment

We accept major credit and debit cards, as well as online payment options like PayPal and Afterpay for your convenience.

  • Category:
  • Payment

Currently,
the costs of end-of-life tyres largely fall on communities, local government,
and the environment. The stewardship scheme ensures that producers take responsibility to minimise the waste
and harm caused by tyres at the end of their usual useful life. Together, with
customers,

Theregulations:

  • Set the fees
  • Specify who pays the fee
  • Specify when the fee must be paid.

The cost of the fee and types of tyres it covers are described in the regulations [New
Zealand Legislation website]. 

The fee varies depending on the type (and size) of tyre. It replaces the disposal fees
charged by many tyre retailers.

 For more information, see: https://environment.govt.nz/acts-and-regulations/regulations/regulations-supporting-tyre-product-stewardship/

  • Category:
  • Support

Yes, all tyres come with a manufacturer’s warranty covering defects in materials and workmanship. Please check the warranty details for your specific brand.

  • Category:
  • Support

At Tread Smart Tyres, we want you to be completely satisfied with your purchase. This policy explains how returns, refunds, and warranty claims are handled when you buy tyres or related products from us.

⸻

1. Your Consumer Rights

Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to a repair, replacement, or refund if the goods are faulty, not of acceptable quality, or not fit for purpose.

⸻

2. Faulty or Damaged Products

• If your tyres arrive damaged or develop a fault, please contact us within 30 days of receiving your order.

• We will work with you to arrange a repair, replacement, or refund in line with the CGA.

• Proof of purchase (e.g. order confirmation or receipt) is required.

⸻

3. Change of Mind Returns• We do not normally offer refunds or exchanges if you change your mind after purchase.

• However, at our discretion, we may accept returns on unused, unfitted tyres. Refunds may be approved after tyres have been inspected.

• In these cases, return shipping costs are your responsibility and a restocking fee may apply.

⸻

4. Incorrect Orders• If we send you the wrong product, we will arrange for collection and replacement at no extra cost to you.

• If you ordered the wrong tyre size or specification, please contact us. We may be able to assist, but additional costs may apply. Please ensure tyres remain unused and unfitted. Refunds will be approved after tyres have been inspected.

⸻

5. Warranty Claims

• Many of our tyres come with manufacturer warranties.

• Warranty coverage and claim procedures vary by brand.

• Please contact us with your order details, and we will assist you with the claim process.

⸻

6. How to Request a Return or Refund

To lodge a return or refund request, please contact us:

• Email: info@treadsmarttyres.co.nz

• Provide your order number, details of the issue, and photos (if applicable).

We will respond within 2 business days to guide you through the next steps.

⸻

7. Refund Processing

• Approved refunds will be processed to your original payment method.

• Please allow 7 business days for the funds to appear, depending on your bank or payment provider.

⸻

8. Contact Us

If you have any questions about this Returns & Refunds Policy, please reach out:

Tread Smart Tyres
Email: info@treadsmarttyres.co.nz

  • Category:
  • Support

If you receive tyres that don’t match your order, please contact us immediately. We’ll arrange a replacement or refund at no extra cost.

  • Category:
  • Support

You can reach us through the following:

  • Category:
  • Terms and Conditions

Our Terms and Conditions can be found here.

I fyou have further questions, you can reach us through the following:

  • Category:
  • Privacy Policy

Our Privacy Policy can be found here.

If you have further questions, you can reach us through the following: