Terms and Conditions
Last updated: 14th SEP 2025
Welcome to Tread Smart Tyres (“we”, “us”, “our”). These Terms and Conditions (“Terms”) set out the rules for using our website https://www.treadsmarttyres.co.nz/ and purchasing tyres and related services from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.
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1. General Information
• We are registered in New Zealand under NZBN 9429053066596, with our registered address at 54 Butler Street, Opawa, Christchurch.
• These Terms are governed by the laws of New Zealand.
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2. Products and Pricing
• We supply tyres and related products for passenger cars, SUVs, light trucks, and commercial vehicles.
• Prices are shown in New Zealand Dollars (NZD) and include GST unless stated otherwise.
• We may update products, pricing, or availability at any time without notice.
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3. Orders and Payments
• By placing an order, you are making an offer to purchase. We reserve the right to accept or reject any order.
• Orders are confirmed once payment has been successfully processed.
• We accept payments through Visa and Mastercard.
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4. Delivery and Installation
• We deliver tyres directly to your chosen address or to an approved installer from our network.
• Delivery times are estimates only. We are not liable for delays outside our control.
• Risk in the goods passes to you upon delivery.
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5. Returns and Refunds
• Your rights under the Consumer Guarantees Act 1993 apply. If a product is faulty, we will arrange a repair, replacement, or refund.
• Change-of-mind returns are accepted only at our discretion and may be subject to fees.
• To request a return, please contact us at info@treadsmarttyres.co.nz within 30 days of delivery.
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6. Warranties
• Many of our tyres come with manufacturer warranties. Specific warranty terms depend on the brand and product purchased.
• Warranty claims must follow the manufacturer’s process and are subject to their approval.
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7. Limitation of Liability
• To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from your use of our site or products.
• Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.
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8. Website Use
• You may not use our site for unlawful purposes or to interfere with its operation.
• Content on this site (logos, images, text) is owned by us or licensed to us and may not be reproduced without permission.
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9. Privacy
• We collect and handle personal information in accordance with the Privacy Act 2020.
• Please see our separate Privacy Policy for details on how we use your information.
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10. Changes to These Terms
• We may update these Terms from time to time. The latest version will always be available on this page.
• Continued use of our site or services means you accept any changes.
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11. Contact Us
If you have questions about these Terms, please contact us:
Tread Smart Tyres
Email: info@treadsmarttyres.co.nz