Privacy Policy
Last updated: 14th SEP 2025
At Tread Smart Tyres (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://www.treadsmarttyres.co.nz/ or purchase from us.
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1. Information We Collect
We may collect the following types of personal information:
• Contact details: your name, phone number, email address, and delivery address.
• Order information: details of the products you purchase and your payment method.
• Account details (if you create an account): login credentials and preferences.
• Website usage data: IP address, browser type, pages visited, and cookies.
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2. How We Use Your Information
We use your personal information to:
• Process and deliver your orders.
• Communicate with you about your purchase or account.
• Provide customer support.
• Improve our website, services, and customer experience.
• Send marketing communications (only if you have opted in).
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3. Sharing Your Information
We may share your information with:
• Service providers: delivery companies, tyre installers, payment processors, and IT support.
• Legal authorities if required by law or to protect our legal rights.
We will never sell your personal information to third parties.
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4. Storage and Security
• We store personal information securely, using appropriate safeguards to prevent loss, misuse, or unauthorised access.
• Payment details are processed by secure third-party providers — we do not store your credit card details.
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5. Cookies
Our website uses cookies to:
• Improve site functionality and performance.
• Analyse visitor behaviour.
• Personalise your experience.
You can disable cookies in your browser, but some parts of our site may not function properly without them.
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6. Your Rights
Under the Privacy Act 2020, you have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at [your support email].
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7. Retention of Information
We keep personal information only for as long as necessary to:
• Fulfil the purposes for which it was collected.
• Comply with legal obligations (e.g., tax or accounting requirements).
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8. Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
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10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Tread Smart Tyres
Email: info@treadsmarttyres.co.nz